Most of the accolades Benson gives himself are not really even "his". Most were done by or ushered by other people in the University for athletics.
I think most people know that he is not a coaches AD but an administrative AD. McElroy was a Coaches AD but let the administrative side of the house fall apart. Benson was brought in to be the other side of the spectrum supposedly focusing on fundraising and administrative stuff. He also sold himself as someone who would increase community and fan involvement with the program.
However the large fundraising that they have done has actually been the work of Development (schools fundraising arm) not Benson. GDAC is actually under Development and is partially under Athletics (joint venture). Securing the scoreboard funds, the football stadium naming rights were also key things that were done by Development.
We have more professional season tickets with pictures. And that's really cool but we no longer see much if any advertising on billboards or TV as we originally did when he first got here. There are also few if none GDAC listening sessions etc. (Because we would all be there to complain I'm sure....) There is also no interaction with fans at the games at GDAC area. They now use money to pay for security to kick us out of a basketball game 5 minutes after it ends. And have yet to tell anyone publicly why they are doing that.
Then the whole Gattuso thing....
You have that whole seat debacle with the stadium where they told us we couldn't bring in our seats and then retract a year after when they realized they didn't know what they were doing. (Making up that it was UPD)
They also charge for parking which I can tell you no other America East School does and barely any school that I go visit for away basketball games does. I truly can't think of the last non UA college sporting event I went to that charged parking. (And the fact that they jack the price for good games is price gouging..)
A lot of unkept promises from when he was hired. And agreed as others have pointed out...infact seems worse in many ways. Especially the operations side ...still as bad as it was under McElroy.. we just are now paying more for bad services (but pretty tickets).
Hmm I think we got the short end of the stick..